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Return terms

Retirement / exchange of goods instructions and details

UBabe Shop offers guests a "7-day return guarantee", which gives you peace of mind when shopping. If you find that there is a problem with the goods or need to be returned within 7 days after receiving the goods, you can call the inquiry / make an appointment to return the purchase, we will arrange the relevant matters.

Returnable product

When returning, you need to return the relevant gifts together, and the goods should be kept in good condition.

The seven-day return guarantee is valid for online purchases and any purchases made at UBabe Shop.

Non-returnable product

In order to protect the rights and interests of each customer, the following conditions or products are not accepted for return:

The loan has exceeded the specified receipt period of 7 days.

The product has been opened or used (eg, wrapper, box is torn or the lid is twisted).

The product has not been properly packaged, has been damaged, damaged or incomplete.

The product is spoiled but used more than one tenth of its original capacity.

The customer is sensitive to the product being purchased (the customer is not suitable for use).

Any discount, clearance, or sale product that does not accept returns.

Failure to provide valid invoices (including online invoices) from UBabe Shop.

Any free gifts, accessories and trials, gifts.

Individual product return

UBabe Shop is professionally cautious and has been reviewed before the order is sent to ensure that the product quality is good. Only a long-distance delivery journey may cause the product to pour, deteriorate or be damaged. If your product is damaged, please take the damage of the goods and packaging, and keep all receipts, packaging, etc., and arrange the return of the product according to the instructions of the clerk.

If the quantity of goods or goods received by the customer does not match the order, the shop can be notified within 7 days and we will verify the order. If it is found that this is due to the company's error, we will arrange a free replacement and will be responsible for the return shipping.

We guarantee that all goods sold by UBabe Shop are genuine. If the customer notices that the goods may deteriorate and ask for a return, the company will return the goods to the relevant manufacturer for inspection and verification. The general processing time is 6 weeks. If the identified product deteriorates, we are happy to accept returns, refunds or refunds.

**Customers can only return and return the goods under the same document. Under normal circumstances, the refund service will not be accepted.

**The 4% handling fee paid by the customer at the time of purchase is charged to PAYPAL or the credit card company. It is not an extra charge for the store, so the refund is refunded based on the actual refund amount**

Freight generated by return

The goods are damaged during the transportation process and are the responsibility of the third party. The costs incurred in returning are borne by the customer, and the expenses incurred by the store are not required to be borne by the customer.

If you take the wrong/multi-shot/do not want to wait, the cost of returning will be borne by the customer.

The customer does not need to bear the wrong goods, the goods have problems and other situations.

Transaction complete

If the general customer does not have any application for return of the goods within seven working days, the Ubebe Shop will not be liable for any legal responsibilities and no replacement or refund will be arranged thereafter.


We do not accept any responsibility for the quality of the gifts and trials provided by the company and do not provide replacement services.

In addition, the company will not be liable for any problems caused by wrong or improper use of the product.

The company reserves the right to suspend, change or cancel all offers or amend its terms and conditions without prior notice.

In the event of any dispute, UTube Shop reserves the right to make the final decision.